Diagnose
Workplace Investigations:
Allegations of misconduct in any environment are inherently stressful and emotionally complex. Evolving legal requirements surrounding appropriate responses to formal complaints have also created increasing legal liabilities for organizations, demanding defensible and robust investigative processes. Our expertly managed workplace investigations incorporate fundamental principles of timeliness, confidentiality, fairness, and thoroughness to ensure a swift response to serious concerns, a transparent process for all parties, and an actionable result that adheres to relevant law and policy.
Organizational Assessments:
Team dysfunction is often a symptom of larger issues brewing underneath the surface. An organizational assessment is a way of discovering the root causes. Our organizational assessments reflect a researched, human resource-informed methodology reviewing all elements of a workplace, including its formal and informal structures, people management capacities, and systems and processes through an in-depth review of documents and employee-led interviews. This service provides organizations with a top-down look at the health of their workplace, points of strengths and areas of improvement, and detailed recommendations to create sustainable and positive systemic change.
Governance Assessments:
Whether volunteer, appointed, or professional, all Boards are faced with constant challenges in carrying out their responsibilities as strategic overseers of their organizations. Our governance assessment is a comprehensive evaluation of an organization's governance framework, practices, and structures to ensure alignment with its mission, vision, and legal obligations. This process helps identify strengths, weaknesses, and areas for improvement to promote accountability, transparency, and effective decision-making at the board and organizational levels. This typically includes by-law and policy review, policy development, and training for directors.
Fact finding & other diagnostic tools:
In situations where your organization needs help more limited in scope, Resonance offers customized assessment tools to identify gaps and challenges within your organization at the micro level.